New CAST Case Study: Data Analytics Transform Decision-Making
Overview
Ingleside, a network of continuing care retirement communities in Washington, D.C., partnered with NuAIg to transform its data analytics capabilities and improve decision-making across its operations. The initiative aimed to address challenges like fragmented data, inefficient manual processes, and limited real-time insights into key metrics. By leveraging AI-driven solutions, the organization was able to integrate data from multiple sources into a unified platform, enabling real-time monitoring of census and financial data, healthcare metrics, and donor information.

Business Challenge
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Fragmented data across multiple systems – PointClickCare, Excel, and Raiser’s Edge
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limited visibility into key operational and healthcare metrics
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Manual data entry and inconsistent reporting processes
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Increased administrative burden for staff
Ingleside was struggling with siloed data that hindered timely interventions in resident care, leading to difficulties in tracking health indicators like readmissions and falls. Ingleside also lacked real-time insights into financial performance and donor engagement, which impacted budgeting and fundraising efforts. These challenges underscored the need for an integrated, real-time data analytics solution to drive better outcomes and decision-making across its communities and foundation.
NuAIg Solution

Impact
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